Food Retail Leader Certificate FAQ

Who can I contact if I have questions?

Please email the FMI education department  at

For technical issues, please contact Knowledge Connection at  (assistance is available between 8 am and 5 pm EST Monday - Friday)

What is the FMI Food Retail Leader Certificate?

This certificate, co-developed by FMI and Root Inc., will demonstrate that you have the right food retail industry knowledge, skills, personal attributes and competencies to excel at leadership positions in the food retail industry. Your Certificate in Food Retail Leadership will bring you recognition in the food retail industry as a qualified and committed food retail leader and give you an edge in your professional career path. Click here to learn more.

How do I participate in the program?

To participate, you must attend the FMI Future Leaders eXperience and participate in a number of pre-and post-activities including online seminars and meetings with the person to whom you report. Future Leaders attendees  receive an enrollment code and/or link that will give them access to the course on the FMI e-learning portal.

How long does it take to complete the program

We estimate that it will take approximately 6 months from the time you complete the self-assessment to earn the certificate.

Can I enroll in the certificate program without attending the Future Leaders eXperience?

No, attendance at Future Leaders eXperience is an integral part of the Food Retail Certificate Program.

Can I participate in the pre-event assessment without completing the certificate program?

Yes, all attendees at Future Leaders eXperience are encouraged to participate in the self-assesment activity in order to maximize their experience at the event.

Why can't I see all of the activities?

Each set of activities is locked until the previous activity has been completed. The post-event activities cannot be unlocked until after the event.